Feefo Platinum Trusted Service Award 2023 | The Tool Shed

Feefo Platinum Trusted Service Award 2023

SousVideTools.com are proud to receive the Feefo Platinum Trusted Service Award for the fourth year running

The Platinum Trusted Service Award recognises businesses for delivering exceptional experiences, as rated by real customers.

A big thank you to all our customers

Achieving customer satisfaction has been our goal since the start of SousVideTools.com. From our home customers to professional chefs your feedback and support has helped us grow in to the business we are today. Feefo only give Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years and we couldn’t have got there without you.

This award means even more following another difficult year. With consumer confidence at near historic lows due to rising inflation, as well as research from the Institute of Customer Service revealing that complaints rose to 17.3% in the second half of 2022, this award celebrates brands that are successfully navigating tough market conditions to deliver exceptional service.

The Award

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses who meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly valued badge of approval, this accreditation remains unique, as it is based purely on interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.

Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2022 and 31st December 2022.