All European Orders Shipped from our European Warehouse
This page (together with the documents expressly referred to on) tells you information about us and the legal terms and conditions ("Terms") on which we sell any of the products ("Products") listed on our website ("our site") to you.
These Terms will apply to any contract between us for the sale of Products to you ("Contract"). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it. You should print a copy of these Terms for future reference.
We amend these Terms from time to time as set out in clause 8. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. These Terms, and any Contract between us, are only in the English language
Our intention is to collect and use any information that can be associated with you (including, for example, your name, address, telephone number, e-mail address and information about your on-line activities) (Personal Information) as is reasonably necessary in order to enable you to make the most of the activities available on our website. We may also use your Personal Information for purposes including dealing with enquiries, tailoring our services to your requirements and preferences, and to provide you with information about us and our goods which we think may interest you.
If you sign up to our Stay Informed page, we may contact you for the above purposes by mail, telephone, e-mail, fax or other means.
As required by the Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information that you have given to us, in order to prevent, as far as possible, any unauthorised access. However, we are unable to provide any guarantee that information stored by us will not be subject to unauthorised access.
We may disclose your Personal Information to others only where we are required to do so by the courts or to comply with other legal, statutory and/or regulatory obligations; to prevent and/or to detect crime; and for credit reference purposes. We do not store any credit card information.
Please note that if you communicate with us electronically, including by e-mail, telephone or fax, this communication may be randomly monitored and/or recorded to protect the interests of our business and our customers. This includes for the purposes of maintaining customer/service quality standards, detection of and/or prevention of crime and to ensure that our employees comply with legal obligations and our policies and procedures (including our customer relations practices).
We may on occasion obtain Personal Information from external sources such as credit reference agencies or our group companies. We may use this information for the purposes of trading with you (including, without limitation, deciding whether to open up an account for you).
We are happy to provide you with details of the Personal Information which we process about you. We will require proof of identity from you prior to disclosing such information and will charge a small administration fee of £20 in relation to any such requests. Please direct any such request by post to Sous Vide Tools, Central Barn, Claughton Business Park, Hornby Road, Claughton, Lancaster, LA2 9JX.
Please contact us at the above address if your Personal Information is or becomes inaccurate and/or out of date.
A cookie is a piece of text which attaches to your hard drive and from which it can store and sometimes track information on how you make use of a website. Please note that the websites to which this Site may be linked may make use of their own cookies to collect information from you. ¨We use the data gathered by cookies to improve the quality of the site and our services to you and to provide a more interactive and personalised experience.â€¨Each web page access is recorded in a log file. The files are analysed on a weekly and monthly basis to determine how many visitors have been served, what web pages they look at most, and from where they connect.
These rules shall take effect immediately on your first use of this website and will continue in force until such time as they are changed and/or terminated. All amended rules will automatically apply once they are posted on this website. You will be deemed to have accepted the amended rules if you access this website after they have been posted.
Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom. Sous Vide Tools gives no representation or warranty that any product referred to in the materials on this website are appropriate for use, or in compliance with any regulations, in other locations.
All intellectual property rights, content, software and source code included or used on this website, including text, graphics, logos, icons, images (together, the Content) and the arrangement and compilation of such content and any databases are the property of Sous Vide Tools or their respective holders. All Content is protected by United Kingdom and international copyright and intellectual property laws.â€¨Any use of such intellectual property rights, software or source code or any reproduction of the Content is strictly prohibited except where expressly allowed under these Terms.
Sous Vide Tools has taken every care in the preparation of the content of this website. To the extent permitted by applicable law, Sous Vide Tools disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Sous Vide Tools shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
Due to the nature of communications over the internet and the inherent risks of the transfer of data over the internet, Sous Vide Tools shall have no liability whatsoever for any damages or losses resulting from viruses, worms, Trojan horses or other malicious code or the corruption or loss of data or any damage to software or hardware. Due to the changing nature of the information contained in this website Sous Vide Tools shall have no liability whatsoever for any damages or losses arising directly or indirectly as a result of any of the information accessible via the site not being accurate, complete or up to date. Whilst Sous Vide Tools will use all reasonable endeavours to minimise any amount of downtime on the site, due to the fact that Sous Vide Tools does not have direct control over the servers used to hold data or information on the site and due to the intrinsic nature of websites, Sous Vide Tools shall have no liability whatsoever for any damages or losses arising directly or indirectly as a result of you being able to access the site.
No other warranties, conditions, undertakings, representations or terms whether express or implied, statutory or otherwise (if any) arising out of or in connection with the use of (or inability to use) this website or the Content or any action taken as a result of using this website or the Content are given.
We will only be liable for any loss or damage which you suffer from your use of the website which results directly from our breach of this agreement or from our negligence and which loss or damage was foreseeable (i.e. it was obvious) to you and us at the time of entering into this agreement. We will not be liable for any indirect, special or consequential loss or damages, howsoever arising (including, but not limited to loss of business, profits, contracts, goodwill, data, use, and/or any other economic loss).
Any liability of Sous Vide Tools shall be limited in respect of any one incident or a series of two or more connected incidents to an amount equal to £2,000,000.
The above exclusions and limitations shall not operate so as to limit our liability in respect of (a) death or personal injury arising from negligence; (b) fraud or statements made fraudulently; or (c) any other acts or omissions for which the governing law prohibits the exclusion or limitation or liability. Nothing in these Terms affects your statutory rights.
You must notify us in writing of any claim for loss or damage within 72 hours after the loss or damage is discovered.
In the event of any claim against us by a third party resulting from use of the Website by you, you agree that you will give us full authority to conduct the matter, including as to defending or settling the matter; give us all reasonable assistance which we require from you in relation to the matter; and be responsible for all of our losses, damages and reasonable costs and expenses.
Certain (hypertext) links in this website will lead to websites which are not under the control of Sous Vide Tools. When you activate any of these you will leave Sous Vide Tools website and Sous Vide Tools has no control over and will accept no responsibility or liability for the material on any website which is not under the control of Sous Vide Tools.
External links to any page on any Sous Vide Tools website are only permitted if authorised by Sous Vide Tools. Applications to link to a Sous Vide Tools website should be made to the Website Operations Manager at the following email address: email@example.com.
You shall only use the Website for lawful purposes and in a manner which does not infringe the rights of, restrict or inhibit anyone else's use of the website; use reasonable s and care in using the website; and refer any breach of these Terms to Sous Vide Tools.
You shall not:
You may not assign, sub-license or otherwise transfer any of your rights under these Terms.
If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.
Failure by either party to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.